Hotliney

Link → Queue → Answer

Create the link, choose where the call goes, test it, then share it with your customers.

From signup to your first customer call in minutes

Six steps, no telephony expertise required.

  1. 01

    Create your workspace

  2. 02

    Add your team or an AI agent

  3. 03

    Create a queue

  4. 04

    Create your Hotliney

  5. 05

    Test your mic

  6. 06

    Share the link

What happens when a customer clicks?

The full path of a single call, end to end.

  1. Clicks the link
  2. Picks a call reason
  3. Context attached automatically
  4. Enters the right queue
  5. Human or AI agent picks up
    Beta
  6. Connected in the browser
  7. Becomes analytics

What runs underneath

Calls run on carrier-grade voice infrastructure operated by Awfar. You never configure it, see it or maintain it — Hotliney is the product; the telephony is plumbing.

Create your call link