Browser-first inbound calling
Your business hotline is now a link.
Share one link. Customers click and talk to your team — or to an AI agent — straight from the browser, with the full call history and campaign source recorded for you.
No credit card. No app to install. Cancel any time.
- No app for your customer
- Your team answers in the browser
- A call link for every department
- Know where every call came from
Four ways to put a call in front of your customer.
One Hotliney call link, four entry points: inside your page, as its own page, as a website button, and as a QR code on anything printed. Try each one — they all reach the same queue. The call itself needs an internet connection.
- 01
Embedded call section
Embed the call inside any page so the customer never leaves your content.
- 02
Dedicated Hotlink
A branded call page with your logo, colours and welcome message. Share it anywhere.
hotliney.com/c/hotliney
- 03
Website floating widget
A floating call button on every page. The visitor can hide it at any time.
- 04
QR Code
Print it on packaging, invoices, receipts or a shop window. The customer's camera opens the same Hotlink.
Scan → the Hotlink opens → the call starts in the browser
Same queue · Same routing · Same call record
Live in three steps
No telephony project, no numbers to buy, no app for your customer.
- 1
Create your Hotlink
Name it, brand it, and choose who answers: your team, an AI agent, or AI first with a human fallback.
- 2
Publish it wherever customers are
Website button, campaign ad, email signature, QR code or an order page — each placement keeps its own source.
- 3
Answer and see what happened
Your team answers in the browser console, and every call lands in history with its recording metadata, notes and campaign source.
One platform. Different moments to talk.
01Sales conversion
Turn intent into a conversation.
Learn more
02Customer service
Let customers reach the right team without starting from zero.
Learn more
03Campaign response
Let interested customers call back with one tap.
Learn more
Your team when they’re available. AI when they’re not.
Choose who answers each queue: your team, AI, team first with AI backup, or AI first with team backup.
When they’re available
Your team
Your team answers from the browser with the caller’s context, then wraps up with notes and an outcome.
Any hour, bringing in your team when needed
AI voice agents
AI voice agents answer real browser calls: routine enquiries, qualifying intent and after-hours cover. When a caller needs a person, the AI hands the call to the right department, queue or team member — based on the caller’s choice, the conversation or the topic.
Outcomes, not just calls
Every call can end in a business result.
Voice plus questions, choices, information, links and routing in one conversation — so a visitor becomes an order next step, a booking request or a qualified opportunity.
- Visitor
- Conversation
- Understanding
- Personalised options
- Action
- Outcome
Static form
- Same questions for everyone
- No value to the visitor until someone calls back
- Cannot explain a confusing answer
- Submit and wait
Interactive call
- Next question follows the last answer
- Explains while collecting details
- Shows tailored choices and sends the right link
- Talk, understand, decide and act
What your business gains
- More qualified opportunities with context
- Less repetitive explanation for staff
- Campaign source kept on every call
- AI and people share the load
What your customer gains
- Immediate answers, no app to install
- No international call needed
- Options visible on screen during the call
- Faster path to the right person
Interactive calls
Not just a voice call. The call itself becomes interactive.
While you talk, your team or AI agent can put a question, a choice or a link on the customer’s screen. The customer answers with a tap, the answer arrives instantly, and the conversation carries on from it.
- Ask questions and yes/no confirmations
- Text fields for order numbers, emails or phone numbers
- Choices the customer picks with one tap
- Collect contact details and structured customer data
- Show prices, steps or details during the call
- Send links to pages, files or next steps
- Send a payment link while you talk
AI agents use them too: the AI asks, reads the customer’s answer, and continues the conversation — or brings in the right person.
See how calls work
The customer taps call. The AI agent answers by voice.
1/6 · Voice call
Inside the product
One workspace for every call, from link to report
These are the same Hotliney screens you get after signing up, filled with a sample store. Names and numbers are fictional.
Layan A.
From product page · Ramadan campaign
AI summary
Asking about sizes for order #1042 and wants to change the delivery address. Asked for a person.
Collected in the call
- Order no.
- 1042
- City
- Riyadh
- Reason
- Order change
Waiting
2
Sales queue
By industry
From the first question to the outcome
Challenge
“Which product is right for me?” — and the visitor leaves the product page undecided.
- Business gain
- Fewer undecided visitors leave; the call record shows what they asked.
- Customer gain
- A real answer before buying, and the right link on screen.
- AI and team
- AI answers product, size and delivery questions; a sales advisor joins when the shopper wants a person.
- What to measure
- Calls by product-page link
- Answer rate and wait time
- Calls that ended with a payment link sent
What happens in Hotliney
- 1Call from the product page
- 2Need discovered by voice
- 3Options shown on screen
- 4Product link + your payment link sent
Next step (completed in your own systems)
Purchase next step in the customer’s hands
Example scenario built from current features — not a customer result.
Experience Hotliney, not a simulation.
Start a real browser call without leaving this page — no app, no phone number. Your browser only asks for microphone access when you press start. Depending on availability, our team or Kareem, our AI Sales Advisor, answers.
Uses your microphone and internet connection. You choose when to start; no permission is requested before then. Any caller details asked here are this demo link's own settings — on your links, each field can be off, optional or required.
Choose what you want to discuss — it travels with the call:
The Hotliney hotline
Real browser call · No app · Stay on this page
- 1The call starts on this page
- 2Allow the microphone once
- 3Our queue rings the available team
- 4If nobody is free, Kareem — our AI Sales Advisor — may answer, depending on availability
What your agent sees
- Source
- hotliney.com website
- Campaign
- talk_to_hotliney
- Reason
- How Hotliney works
- Queue
- Sales queue
You choose what to share before the call. If Kareem answers, you are speaking with Hotliney’s AI Sales Advisor.
Want this on your website?
It opens in its own page with our branding, so you keep your place here.
Every call becomes measurable.
Follow one conversation from the search that started it to the outcome your team recorded.
- Total calls
- Answer rate
- Abandon rate
- Average wait
- Average talk time
- Calls by queue
Calls, customer context and team access stay under your control.
See how we protect your calls- Workspace isolation
- Role-based access
- Short-lived call sessions
- Protected recording access where enabled
- No telephony credentials in the browser
Questions people ask about a new kind of hotline
The next customer who needs you shouldn’t have to search for your number. Give them a link.
Create your Hotliney, choose who answers, and start receiving browser calls.