Security starts by design
Every workspace, call and recording is protected before it is ever a feature request.
What we protect
Your workspace
Customer information
Calls
Recordings
Agent access
Integrations
How Hotliney protects it
Tenant isolation
Role-based access
Short-lived call tokens
Server-side authorization
Protected recording access
No client-side telephony credentials
Voice infrastructure
Calls are carried by Awfar voice infrastructure. Telephony credentials and routing internals stay server-side and are never exposed to browsers or to workspace users.
Enterprise requirements such as single sign-on, custom retention or a dedicated deployment are handled through Awfar — ask us from inside your workspace and we will scope it with you.